1. Introduction

At DW Writings, your privacy is important to us. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you visit our website (www.dwwritings.com), make purchases, or interact with us. By using our Website, you consent to the practices described in this Privacy Policy.

 

If you have any questions, please contact us at info@dwwritings.com.

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2. Information We Collect

We collect information to provide and improve our services, personalize your experience, and comply with legal requirements. The information we may collect includes:

 

a. Information You Provide to Us:

   •        Name, email address, phone number, and shipping address (when making a purchase or signing up).

   •        Payment details (e.g., card information) processed securely by third-party providers like Lulu Direct or Amazon KDP.

 

b. Automatically Collected Information:

   •        IP address, browser type, operating system, and usage data (e.g., pages visited, time spent on pages).

   •        Cookies and similar technologies to track your interaction with the Website (see Section 8).

 

c. Information from Third Parties:

   •        If you purchase through Amazon KDP or Lulu Direct, these platforms may share limited order information necessary to fulfill your purchase.

 

3. How We Use Your Information

We use your information for the following purposes:

   •        Order Fulfillment: To process and deliver your orders.

   •        Communication: To send transactional emails, updates about your order, or responses to inquiries.

   •        Marketing: If you opt in, we use your email to send newsletters, promotions, and updates about our products.

   •        Personalization: To customize your experience on our Website and recommend products.

   •        Legal Compliance: To comply with applicable laws and regulations.

 

4. How We Share Your Information​

We do not sell or rent your personal information to third parties. However, we may share your information with:

   •        Service Providers:

        •   Third-party platforms like Lulu Direct for order processing, shipping, and payment.

        •   Email marketing services (e.g., Mailchimp or Wix Email Marketing) to send newsletters or promotions.

   •        Legal Authorities: If required to comply with legal obligations or protect our rights.

   •        Affiliate Partners: When you purchase through affiliate links on our Website, the provider may collect information necessary to fulfill the transaction.

 

5. Email Sign-Ups and Marketing​

When you sign up for our email list, you consent to receiving promotional emails from DW Writings.

 

Your Rights:

   •        You can unsubscribe from marketing emails at any time by clicking the “unsubscribe” link in the email footer.

   •        You may request access to, correction of, or deletion of your personal data by contacting us at info@dwwritings.com.

 

6. Data Storage and Retention

We store your data securely and retain it only as long as necessary to fulfill the purposes outlined in this Privacy Policy or to comply with legal obligations. Payment data is processed and stored by secure third-party providers and is never stored on our servers.

 

7. Your Rights (GDPR & CCPA)

Depending on your location, you may have specific rights regarding your personal data:

 

For EU/UK Residents (GDPR):

   •        Access: Request a copy of your personal data.

   •        Rectification: Correct inaccurate or incomplete data.

   •        Erasure: Request deletion of your data (“right to be forgotten”).

   •        Restriction: Limit how we use your data.

   •        Portability: Request transfer of your data to another service.

   •        Objection: Object to data processing for marketing or legitimate interests.

 

For California Residents (CCPA):

   •        Access: Request categories of data collected and shared.

   •        Opt-Out: Decline the sale of personal information (we do not sell your data).

   •        Deletion: Request deletion of your personal data.

 

To exercise these rights, contact us at info@dwwritings.com.

 

8. Cookies and Tracking Technologies

Our Website uses cookies to enhance user experience and analyze traffic. Cookies help us remember your preferences and improve our services.

 

Types of Cookies:

   •        Essential Cookies: Necessary for the Website to function.

   •        Performance Cookies: Help us analyze Website usage and improve performance.

   •        Marketing Cookies: Used to deliver relevant advertisements.

 

You can manage or disable cookies through your browser settings.

 

9. Data Security

We implement robust security measures to protect your personal data, including:

   •        Secure Socket Layer (SSL) encryption for data transmission.

   •        Secure servers and restricted access to personal data.

   •        Regular monitoring for security vulnerabilities.

 

10. Third-Party Websites

Our Website may contain links to third-party websites, such as Amazon KDP, Lulu Direct, or affiliate product providers. We are not responsible for the privacy practices of these third parties. Please review their privacy policies before providing any personal information.

 

11. Children’s Privacy​

Our Website is not intended for children under 13 years of age. We do not knowingly collect personal information from children.

 

12. Changes to This Privacy Policy​

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal or regulatory reasons. Any updates will be posted on this page with a revised effective date.

 

13. Contact Information​

If you have any questions or concerns about this Privacy Policy or your personal data, please contact us:

   •        Email: info@dwwritings.com

   •        Website: www.dwwritings.com

 

Effective Date: 26 January 2025